title:

Missing Sim Card Manager

(Post creation time:  

Monday, May 3rd, 2021 08:33 PM

)

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S

SkiesPops

Active Level 1

last edited

 

Monday, May 3rd, 2021 08:33 PM

 

in

 
I ordered a Galaxy Z Fold 2 from HKG as there were no more available 512GB in the Philippines. But when I went to Globe and Samsung, they were also surprised to learn that my phone has no sim card manager to activate the esim. My phone has recently been updated to no avail. Can anyone pls help me? Thank you very much
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      Selected Answer

      T

      Wednesday, May 5th, 2021 01:55 AM

       

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      This comment was created from this

      reply

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    • T

      Tuesday, May 4th, 2021 04:09 AM

       

      in

       

      Hey there! Mark here! Have you checked if your device carries the firmware version F916BXXU1BTIA?? Samsung rolled out with Fold 2 without the eSim card manager and just recently released update which supports esim managing. Check this article for more details: https://www.sammobile.com/news/latest-galaxy-z-fold-2-software-update-enables-esim/

       

      Please be informed that firmware update releases may vary per region. Always stay tuned on your device for any update notifications. Stay safe! God Bless! :)

       

      Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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    • S

      SkiesPops

      Active Level 1

      Tuesday, May 4th, 2021 06:25 AM

       

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      Thank you Mark. Will check it out later. How do I check the firmware BTW? Thanks again
      T

      Tuesday, May 4th, 2021 06:33 AM

       

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      To check firmware of your device go to Settings > About Phone. Hope this helps!

       

      You're more than welcome! We're glad to be of help! :)

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    • S

      SkiesPops

      Active Level 1

      Tuesday, May 4th, 2021 07:08 AM

       

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      Thank you so much
    • S

      SkiesPops

      Active Level 1

      Tuesday, May 4th, 2021 08:33 AM

       

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      I can't find the firmware in the About Phone menu. Is it the SE for Android?

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      T

      Tuesday, May 4th, 2021 09:00 AM

       

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      Its in Settings > About Phone/Device > Build Number.

      or in Settings > About > Software Information > Software Number 

       

      Or you may also try to dial *#1234# to view Firmware number. :)

       

      Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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    • S

      SkiesPops

      Active Level 1

      Tuesday, May 4th, 2021 09:05 AM

       

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      Noted. Thank you
      T

      Tuesday, May 4th, 2021 09:06 AM

       

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      Glad to be of help. :)

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    • S

      SkiesPops

      Active Level 1

      Tuesday, May 4th, 2021 09:34 AM

       

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      Is it the AP, CP or CSC number?

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      T

      Wednesday, May 5th, 2021 01:55 AM

       

      in

       
      A

      Alassen

      Beginner Level 2

      Sunday, April 23rd, 2023 11:28 AM

       

      in

       

      My phone is galaxy z flip and I've don software updating my phone many times, now it's working with android 13 and still can't find sim card manager anywhere.

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    • S

      SkiesPops

      Active Level 1

      Wednesday, May 5th, 2021 08:14 AM

       

      in

       
      My firmware version is 1DUD1, last 5 digits of the baseband version. Does this mean I have not updated to the version that shows the sim card manager? Thank you

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      T

      Wednesday, May 5th, 2021 08:46 AM

       

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      For as long as the eSim Card Manager is missing, your device needs to have software update. :)

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      P

      prepaid

      Active Level 1

      Monday, April 1st, 2024 08:05 AM

       

      in

       

      Yea it's April 1st 2024 and the last update came down on March 29th which i suspect is when the SIM Manager disappeared on my very expensive flip 5...

      Is Samsung pulling april fool stunts on us now ? 

       

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    • S

      SkiesPops

      Active Level 1

      Wednesday, May 5th, 2021 09:00 AM

       

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      Thank you for your help. I guess I will just have to wait for updates. Thanks again
      T

      Wednesday, May 5th, 2021 09:05 AM

       

      in

       

      You're more than welcome! We're glad to be of help. Hit us back here had you already update your Z Fold 2 and able to use your eSim. Stay safe! Stay inspired. God bless. :)

      AU

      Anonymous User

      Beginner Level 1

      Wednesday, November 10th, 2021 05:58 PM

       

      in

       

      Hi there,

      I wanted to check in to find out if the upgrade to have sim card manager and esim is now available for SM-F916N ? I have the most up-to-date software but no able to access sim card manager on the device.

      Is it possible to get the firmware update from another source? Reading articles online I can see that F916BXXU1BTIA upgrade has what I'm looking for. However, it seems like a complicated process to find it and get it onto my Z Fold 2. Would appreciate your advice.

      Thank you

      0 likes

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