‎Dual sim problems mobile data | Samsung SEAO Community

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keith1357

Active Level 4

last edited

Tuesday, October 19th, 2021 01:38 AM

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Anybody noticed that when we use dual sim in s21 the mobile data you use in dual sim is a bit of struggle getting the signal, loading is taking too long in online, but when you use the sim to the pocket wifi and use wifi connection the internet is fine, whats the problem of the s21 dual sim and using mobile data? I hope you understant what i ment,

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psygorn
Active Level 7
Tuesday, October 19th, 2021 05:24 AM

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Galaxy S
my data is laways on, i dont notice the strugle, infact its reverse on my end, when i connect ti my wifi, sometimes if the signal is low it wony connect to wifi insted will default to wifi, i sometimes turn of my mobile data just to force to connect to wifi
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rg_x
Expert Level 1
Tuesday, October 19th, 2021 06:30 AM

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Galaxy S
Its not always the phone that have problem if you have connectivity issues, it may be the network like poor network coverage or low signal, or congested towers cause too many users are connected at the same time in the same tower which may slow down the network speed.
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keith1357
Active Level 4
Friday, October 22nd, 2021 11:23 PM

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Galaxy S
But if i put the sim in pocket wifi and use it in same location it works fine, but if i put it in the phone, its struggling to load even the google, my phone is brand new never been drop or submerged in water, but ill try to observe it some more,
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rg_x
Expert Level 1
Saturday, October 23rd, 2021 01:22 AM

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Galaxy S
Pocket wifi are just simple device, they just need to connect to the mobile network and broadcast as wifi signal to your device, unlike our phones that have many features and apps, that sometimes some apps can slow your internet, try to observe your apps which consume more data on the background.. it could also be a reason why you experience slow data connection
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keith1357
Active Level 4
Friday, October 29th, 2021 03:48 PM

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Galaxy S
I will try thank you
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TeamGalaxyRene
Moderator
Tuesday, October 19th, 2021 08:14 AM

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Galaxy S
Hey there! As for your concern, have you checked your network provider's signal coverage within your area? Mobile data signals may certainly encounter signal problems especially when indoors, and/or when the network has poor coverage on certain areas. Hope to have helped! 😊
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RanJD
Active Level 1
Tuesday, July 25th, 2023 04:09 PM

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Galaxy S
Hi! I tried last June 2023, but it still has the same issue. My A52-5G is getting older and slower sadly so I don't expect anything anymore. I will still give it a chance though and will still try to see how it goes when Android 14 upgrade comes around (not very optimistic but we'll see).
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skb13
Beginner Level 3
Friday, October 13th, 2023 08:51 AM

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Galaxy S
I read this page https://r1.community.samsung.com/t5/galaxy-a/samsung-a52-5g-dual-sim-problem/td-p/15475829/page/2 where it suggests setting second SIM to 3G/2G only and then data works again. I have tried and it does work.

If Samsung know that you can't have both SIMs working on 4G then why do they allow this in the settings and completely mess up phones? This is very very poor service from what is supposed to be a good company.
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RanJD
Active Level 1
Monday, January 22nd, 2024 11:05 AM

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Galaxy S
Hi. After updating my A52-5G to Android 14, the problems were fixed.
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Delfox13
Active Level 1
Saturday, November 13th, 2021 07:25 AM

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Galaxy S
My wifi is not function
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Delfox13
Active Level 1
Saturday, November 13th, 2021 07:25 AM

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Galaxy S
Help me guys

title:

Dual sim problems mobile data

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