title:

cant save messenger pics

(Post creation time:  

Friday, June 12th, 2020 06:19 PM

)

1297 Views

E

erised09

Beginner Level 2

last edited

 

Friday, June 12th, 2020 06:19 PM

 

in

 
Cant save fb messenger pics in my s20+. I already tried reinstalling my messenger still no luck. I can only save messenger vids but not pics. 

Any tips? Thank you
    • P

      ProGamer8

      Active Level 7

      Friday, June 12th, 2020 08:31 PM

       

      in

       
      Are you saving automatically to your gallery? If you save videos, That happens they're large size to save, So wait the videos appeared to your gallery until they're saved your video.
    • R

      Reesch

      Expert Level 5

      Friday, June 12th, 2020 09:05 PM

       

      in

       
      Where are you saving the photos to? If it's to the SD card, that right there might be your problem. Only certain special apps are allowed to write to the SD card, and I doubt FB messenger is one of 'em.

      Also, try to update your Messenger app on Google Play. 😊
    • L

      ledshandonangac

      Active Level 3

      Saturday, June 13th, 2020 03:23 AM

       

      in

       
      try to restart you data connection or wifi nakadepende din kase sa speed ng connection ang pagdownload kaya failed. sasabihin image has been download pero wala pa pala.

      0 likes

    • E

      erised09

      Beginner Level 2

      Saturday, June 13th, 2020 03:35 AM

       

      in

       
      hi thank you for your replies.

      Facebook videos automatically save in my gallery. Photos taken with messenger and sent thru messenger cant be saved. i tried reinstalling my messenger 3 times, still the same. i dont have SD card. I even tried to reset phone settings still nothing 😕

      I tried saving messenger photos in my other samsung phone, it works.

      Im not sure if my phone is the problem? Or just a glitch. My last resort is to factory reset my phone which is too hassle 😅

      0 likes

      C

      claantonio01

      Active Level 2

      Tuesday, June 16th, 2020 03:26 AM

       

      in

       
      Have you tried to check if the Messenger app is allowed to access your storage?

      0 likes

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