title:

Messenger

(Post creation time:  

Monday, August 8th, 2022 10:38 PM

)

528 Views

M

MariaElenaaa

Active Level 1

last edited

 

Monday, August 8th, 2022 10:38 PM

 

in

 
Does anyone have a problem opening the messenger application?
    • S

      Shaggy32

      Active Level 4

      Monday, August 8th, 2022 10:40 PM

       

      in

       
      Please clear the cache and clear storage then open messenger
      P

      ProCo

      Expert Level 5

      Monday, August 8th, 2022 10:46 PM

       

      in

       
      Then reset your unit, you may update your messenger application, possible its outdated.

      0 likes

      M

      MariaElenaaa

      Active Level 1

      Monday, August 8th, 2022 10:51 PM

       

      in

       
      Already reset and shutdown my unit
      P

      ProCo

      Expert Level 5

      Monday, August 8th, 2022 10:53 PM

       

      in

       
      Check you FB application to link your messenger.

      0 likes

    • M

      MariaElenaaa

      Active Level 1

      Monday, August 8th, 2022 10:54 PM

       

      in

       
      Already linked. Still having issues. 😭😭

      0 likes

      AU

      Anonymous User

      Beginner Level 1

      Monday, August 8th, 2022 11:10 PM

       

      in

       

      clear data. of both fb and messenger,  the log in to messengr first  go to settings, check meta services 

      0 likes

    • S

      SamsungRightCare

      Community Manager

      Tuesday, August 9th, 2022 12:54 AM

       

      in

       

      Hello MariaElenaaa,

      Samsung care and we are here to help.

      Please find below possible reasons and solutions you have to check and follow in order to rectify the messenger apps problem.

       

      Possible Reasons:

      1) Outdated Software updates.

      2) Low Signal Network coverage.

      3) Weak Router/Wi-Fi signal connectivity.

      4) More apps running in the background.

      5) Full cache and phone need re-start.

       

      Possible solutions:

      1) Keep you phone and Messenger/FB apps in the latest Software updates.

      2) Call your Network Provider for the status of signal coverage in your area.

      3) Re-position your phone's proximity from Router/Wi-Fi source. Ensure there is no barrier/concrete wall blocking your router/wi-fi signal.

      4) Close all apps running in the background.

      5) Clear the cache and reset your device.

       

      Hope this content helpful to you. If the problem persists, do not hesitate to visit our Samsung Authorized Service Center near you.

      https://www.samsung.com/ph/support/contact/ 

      0 likes

    • M

      MariaElenaaa

      Active Level 1

      Tuesday, August 9th, 2022 12:57 AM

       

      in

       
      Did all those still nothing

      0 likes

      B

      butete

      Expert Level 5

      Tuesday, August 9th, 2022 01:08 AM

       

      in

       
      its seems issue with messenger wait for next update

      0 likes

    • K

      kulitz

      Beginner Level 2

      Monday, August 22nd, 2022 02:38 PM

       

      in

       

      0 likes

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