title:
WI-FI PROBLEM
(Post creation time:
Monday, June 21st, 2021 01:38 AM
)
524 Views
J
joonmariecano
Active Level 1
I just encounter a problem regarding opening my Wi-fi. When i turning it on it automatically turning off, is their someone experience it?
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TeamGalaxyEvflor
Moderator
Monday, June 21st, 2021 03:56 AM
in
Hello, joonmariecano! I am very sorry that you're experiencing this kind of issue. No worries, I'll try to help you. Can you try to reset your settings? It might be an issue regarding your settings.
Settings > General Management > Reset > Reset Settings
I hope this works! Have a nice day ahead. Enjoy and stay safe!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
joonmariecano
Active Level 1
Monday, June 21st, 2021 05:02 AM
in
TeamGalaxyEvflor
Moderator
Monday, June 21st, 2021 06:07 AM
in
Hello there, joonmariecano! May I know when is the last time you updated your software? Did you already clear cache? If yes, and the problem still occurs, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM). We are willing to assist you. Thank you and have a great day!
Vinything
Expert Level 1
Monday, June 21st, 2021 07:38 AM
in
joonmariecano
Active Level 1
Monday, June 21st, 2021 08:41 AM
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hassleugh
Beginner Level 2
Tuesday, June 22nd, 2021 01:23 AM
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joonmariecano
Active Level 1
Monday, August 2nd, 2021 12:30 PM
in
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joonmariecano
Active Level 1
Monday, August 2nd, 2021 12:29 PM
in
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