title:

Problem on Calls

(Post creation time:  

Sunday, August 9th, 2020 02:09 AM

)

337 Views

S

Seph30

Beginner Level 2

last edited

 

Sunday, August 9th, 2020 02:09 AM

 

in

 
Please help me to fix this... i have a problem on my calls. I can hear the voice of the receiver but the receiver cannot hear my voice. How to fix this?
    • P

      ProGamer8

      Active Level 7

      Sunday, August 9th, 2020 03:18 AM

       

      in

       
      Try end the call again and call right again to the caller.

      More Call Options:
      Mute means you cannot hear the caller to you

      If not, Try restarting your phone and Go to this Samsung Members App > Get Help > Interactive Checks and Click "Microphone" and Speak at 3secs if it is working.

      0 likes

    • R

      Reesch

      Expert Level 5

      Sunday, August 9th, 2020 01:17 PM

       

      in

       
      I think the problem is in your phone's hardware. Did you accidentally drop your phone a few times?

      0 likes

    • S

      starky02

      Active Level 6

      Monday, August 10th, 2020 06:20 AM

       

      in

       
      Try recording using the voice recorder app to isolate if the issue is with the mic of the device.

      0 likes

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