Hey there! Amazing day! For your concern, you may want to check your SIM CARD MANAGER on your settings, then check if the network is being recognized by your device, and/or there's no setting that's deactivated which affects your network. Also, you may want to re-insert your sim card on your device, and also do a clear data cache. Should your concern still persist, you may reach us via our TOLL-FREE HOTLINE, and we'll remotely assist you:
MOBILE: #GALAXY [#425299] (02) 8-422-2177 [Standard Landline] Available 24/7
LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM)
Please turn off the phone and start it again after 2 minutes. Then if the same error is seen, eject your sim and provide a different carrier. If the same error is found even though your family members have signal on their mobile phones I suggest you backup your files through Samsung Kies or Samsung switch then factory reset your phone. You can also check for the security update before resetting your device by simply going to SETTINGS -SOFTWARE UPDATE-DOWNLOAD AND INSTALL. Hope this would help. Thanks
MartyParty
Active Level 6
Sunday, June 27th, 2021 12:06 AM
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Interesting
Active Level 3
Sunday, June 27th, 2021 12:08 AM
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TeamGalaxyRene
Moderator
Sunday, June 27th, 2021 02:17 AM
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Hey there! Amazing day! For your concern, you may want to check your SIM CARD MANAGER on your settings, then check if the network is being recognized by your device, and/or there's no setting that's deactivated which affects your network. Also, you may want to re-insert your sim card on your device, and also do a clear data cache. Should your concern still persist, you may reach us via our TOLL-FREE HOTLINE, and we'll remotely assist you:
MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7
LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH
Hope this helps! Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Stay safe. Enjoy the rest of your weekend. 😊
Interesting
Active Level 3
Sunday, June 27th, 2021 02:19 AM
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TeamGalaxyRene
Moderator
Sunday, June 27th, 2021 02:41 AM
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I think the Airplane Mode should not affect it, because your network should then automatically be reactivated upon switching off of the Airplane Mode.
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Interesting
Active Level 3
Sunday, June 27th, 2021 02:45 AM
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AstraAspera
Active Level 6
Sunday, June 27th, 2021 04:19 AM
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Interesting
Active Level 3
Sunday, June 27th, 2021 09:55 AM
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