title:

Wifi Problem

(Post creation time:  

Friday, August 6th, 2021 12:33 AM

)

333 Views

M

Maand

Active Level 5

last edited

 

Friday, August 6th, 2021 12:33 AM

 

in

 
Hello! Just wanna share this problem Im having with the Wifi connection this morning. So, habang nag ba-browse ako sa isang shopping website, bigla nalang ako nawalan ng internet. (Connected without internet) pero ang surprising is yung mga kasama ko sa bahay may internet. Sinubukan ko i forget, reconnect pero wala padin. Tried to contact our internet provider and they told us to unplug the router for 3 minutes but still the same. Ako lang talaga ang walang internet. Pero yung sa Mama ko, which is also a Samsung device, nawalan din ng internet. So, possible ba na ang mismong device or Samsung a may problem? And kayo din ba? 
2 hours na and wala padin kami (2 Samsung phones) internet. Don't think din na sa internet provider namin ang may problem since yung iba namin kasama is may internet.
    • S

      SamsungRightCare

      Community Manager

      Friday, August 6th, 2021 02:32 AM

       

      in

       

      Great Samsung morning! We am very sorry to hear about this issue. No worries, we'll try to help you. Have you tried to reset your settings? If not you may try it first. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH Hope to have helped you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead! 

      M

      Maand

      Active Level 5

      Friday, August 6th, 2021 02:49 AM

       

      in

       
      Hi! Thank you. Back to normal na.

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