‎Messenger PROBLEM | Samsung SEAO Community

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lunaa04

Active Level 3

last edited

Sunday, June 12th, 2022 10:51 PM

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Helloooo guys are you having problems with messenger? Mine doesn't load or keeps stopping😭 I reinstalled a lot if times already, cleared cache, cleared data but nothing helps. Can anyone help heree? 🥺

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Anonymous User
Beginner Level 1
Sunday, June 12th, 2022 11:17 PM

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Galaxy A
That's what mine happened sometimes too
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butete
Expert Level 5
Sunday, June 12th, 2022 11:36 PM

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Galaxy A
there is another app causing conflict on messenger, try set device to aafe mode
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lunaa04
Active Level 3
Sunday, June 12th, 2022 11:40 PM

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Galaxy A
Where do I turn that on? 🥺
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butete
Expert Level 5
Sunday, June 12th, 2022 11:46 PM

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Galaxy A
press down poweroff will switch safe mode
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butete
Expert Level 5
Sunday, June 12th, 2022 11:19 PM

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Galaxy A
have you tried wipe cache partition
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lunaa04
Active Level 3
Sunday, June 12th, 2022 11:25 PM

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Galaxy A
I tried already 😭
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Leolady
Beginner Level 2
Monday, June 13th, 2022 04:01 AM

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Galaxy A
Mine also . I can't update my gcash app
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KillLaKill
Active Level 6
Monday, June 13th, 2022 03:26 PM

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Galaxy A
try removing the Messenger and Facebook Accounts at the "Accounts and Backups" > Manage Accounts... and then Clear the data of your facebook and messenger, then on and off your airplane mode then relog in your Accounts...
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lunaa04
Active Level 3
Monday, June 13th, 2022 10:29 PM

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Galaxy A
Already did this 🥺🥺🥺
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KillLaKill
Active Level 6
Monday, June 13th, 2022 11:13 PM

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Galaxy A
uninstall then install again from play store... if it still persists, try to re-sync your time, some other people tends to advance their time with a 10 minutes span from the original time, it may cause conflict due to security purposes.

if it still not working, it might be a facebook problem rather than the smartphone of yours. Try to download a previous version of messenger from the third-party websites.

But you can still try to backup your data to an SD card or PC if you have one and format your data.
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SamsungRightCare
Community Manager
Thursday, June 16th, 2022 09:36 AM

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Galaxy A
Thanks for sharing your concern here, lunaa04! Did you already resolve this issue? If you've already wiped the cache partition of your device and the problem persists, then this is an issue from the Messenger app itself. You need to send feedback to the Messenger app's developers and list all the troubleshooting steps you've done so they could help you better.
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title:

Messenger PROBLEM

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