‎LOCKSCREEN DISPLAY PROBLEM | Samsung SEAO Community

T

teppyyyy

Active Level 1

last edited

Monday, December 5th, 2022 01:20 PM

in

Galaxy A

I NEED HELP.

I have the Samsung a73 5g, I have a problem with the lockscreen display. The color of the lockscreen display changes when the fingerprint sensor is activated, it is more obvious when it is on low brightness. When the fingerprint is off, the display is normal. I can't use the fingerprint anymore because my lockscreen looks weird.

P
pnoy
Active Level 5
Monday, December 5th, 2022 07:32 AM

in

Galaxy A
Ganito ang setting q sa aking a73 i try mo ,at subukan mo narin i clear ang cache and partition
T
teppyyyy
Active Level 1
Monday, December 5th, 2022 07:37 AM

in

Galaxy A
same lang po tayo ng setting, paano po mag clear ng cache and partition?
0 likes
P
pnoy
Active Level 5
Monday, December 5th, 2022 07:50 AM

in

Galaxy A
I connect mo sa computer gamit ang usb cable I power of mo ang phone tapos pag nakita mo na ang charging icon I press mo ang poweroff and power up button ng sabay pag makita mo ang samsung logo Ska mo I release hanapin mo ang clear cache and partition gamitin mo ang power up and power down button sa pag navigate at power off sa okay( try mo tingnan sa Youtube)
P
pham_hni
Expert Level 1
Tuesday, December 6th, 2022 02:49 PM

in

Galaxy A
Ganyan talaga pag midrange kasi optical fingerprint yung sa midrange... sa flag naman iba kaya nagiiba yung kulay ng screen
0 likes
T
teppyyyy
Active Level 1
Wednesday, December 7th, 2022 02:47 AM

in

Galaxy A
sa iba po normal naman ang screen nila eh
0 likes
P
pham_hni
Expert Level 1
Sunday, December 11th, 2022 01:09 AM

in

Galaxy A
No... yung a51 ko rin ganun
0 likes
T
TeamGalaxyRene
Moderator
Monday, December 5th, 2022 08:21 AM

in

Galaxy A
Thank you, teppyyyy, for sharing your experience and comments here, about your Samsung Galaxy A73 5G having issues with lock screen display and finger print sensor.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Display" & "Application".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html

https://www.samsung.com/ph/support/contact/#onlinesupport

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Hope this content is helpful and your device's problem gets solved.
M
manzocy
Active Level 7
Monday, December 5th, 2022 11:15 AM

in

Galaxy A
Check mo yung Eye Comfort Shield, baka nakaset sayo.
0 likes
T
teppyyyy
Active Level 1
Monday, December 5th, 2022 11:19 AM

in

Galaxy A
hello po, naka off po sya.
0 likes

title:

LOCKSCREEN DISPLAY PROBLEM

Related Content