‎Fingerprint Sensor | Samsung SEAO Community

K

kinono

Active Level 6

last edited

Friday, September 19th, 2025 08:54 AM

in

Apparently, my fingerprint sensor DOES work when I diagnose it using Samsung Member so you'll think it's working properly. Well it's not

When I tried closing my phone and unlock it using my fingerprint, IT DOESN'T WORK. But the members app see it and say it's normal.

Are you kidding me right now Samsung?

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J
juskojules
Active Level 8
Friday, September 19th, 2025 03:21 PM

in

Galaxy A
Have you tried the double fingerprint method?
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K
kinono
Active Level 6
Friday, September 19th, 2025 03:27 PM

in

Galaxy A
Well that's not the problem, I did try tho but the problem was either the software or straight up the sensor.
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J
juskojules
Active Level 8
Friday, September 19th, 2025 03:30 PM

in

Galaxy A
Interesting. Bought the same phone for my Dad as his backup phone, but after we did that double fingerprint method, I never heard him complain.
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K
kinono
Active Level 6
Friday, September 19th, 2025 03:31 PM

in

Galaxy A
Lmao, tho it is a nice phone. I've been using it for couple of months now and this is the first time I've experienced something like this and it's really making me worry. I did consult to the samsung store near me but they only said that I should remove my case, as if that actually did a trick.
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