‎Error | Samsung SEAO Community

AU

Anonymous User

Beginner Level 1

last edited

Monday, August 17th, 2020 04:17 AM

in

Hi! My galaxy a50s phone suddenly restarts today. It happened twice. It freezes for a short moment then it restarts. Does anyone experience it also?

I recently updated the software on Aug. 13, 2020.

#error #restart

AU
Anonymous User
Beginner Level 1
Monday, August 17th, 2020 04:32 AM

in

Galaxy A
try to check DEVICE care .. Then Tap the Bulb Icon at the top ,then disable the auto restart
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AU
Anonymous User
Beginner Level 1
Monday, August 17th, 2020 04:47 AM

in

Galaxy A
i checked already. the auto restart is off. The error happens while i'm using the phone. The problem might be in the system.
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AU
Anonymous User
Beginner Level 1
Monday, August 17th, 2020 04:49 AM

in

Galaxy A
thank you by the way for responding. 😊
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Gel31
Active Level 4
Monday, August 17th, 2020 10:58 AM

in

Galaxy A
pacheck na yan customer service
T
Thaddeus47
Active Level 7
Monday, August 17th, 2020 11:14 AM

in

Galaxy A
If this happens after an update, I'd say bring it in to customer service so they can flash it clean with the latest firmware.