‎Dual Sim Always On function | Samsung SEAO Community

D

Danie26

Active Level 2

last edited

Wednesday, July 28th, 2021 01:36 PM

in

Hi, anyone experienced an issue with the Dual Sim Always On function stopped working after the last update?

S
SamsungRightCare
Community Manager
Thursday, July 29th, 2021 02:11 AM

in

Galaxy A
Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

I am very sorry to hear about this issue. No worries, I'll try to help you. What I can suggest for you to do is to reset your network settings.

Hope to have helped you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!
D
Danie26
Active Level 2
Monday, August 2nd, 2021 09:41 AM

in

Galaxy A
Already did soft reset and reset network settings and still did not work.
0 likes
D
Danie26
Active Level 2
Thursday, July 29th, 2021 10:59 AM

in

Galaxy A
Already tried a soft reset, reset network settings and still did not work.