Dryer problem
(Onderwerp aangemaakt op:
12/09/2025 12:05 AM
)
433 Weergaven
A
Avelane
First Poster
last edited
12/09/2025 12:06 AM
My dryer (series 9) keep saying connection error. To reset all settings and try again i did already 4 times but keep say the same thing. How can I solve this?
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Patrick
Samsung Members Star ★★★
last edited
12/09/2025 09:34 AM
Have you tried unplugging it for half an hour or even overnight?
Avelane
First Poster
last edited
12/09/2025 09:35 AM
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Ajay-A
Community Manager
18/09/2025 01:46 PM
Thank you for your reaction Avelane,
Is the error gone in the meantime?
With kind regards,
Ajay
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Avelane
First Poster
18/09/2025 02:17 PM
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Ajay-A
Community Manager
19/09/2025 08:46 AM
Thank you for your Avelane,
C an you share with us a photo of the error message? With Connection error is it related to trying to connected to SmartThings? If yes, can you try resetting your modem? Sometimes that works.
If you already want a technician, see the link below to make a repair order.
https://bit.ly/3J4HpwQ
With kind regards,
Ajay
With kind regards,
Ajay
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Avelane
First Poster
last edited
19/09/2025 08:48 AM
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Ajay-A
Community Manager
19/09/2025 01:38 PM
That is indeed strange,
Did you had the oppertunity to make an appointment through the link I send you?
With kind regards,
Ajay
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Avelane
First Poster
last edited
19/09/2025 01:41 PM
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Ajay-A
Community Manager
19/09/2025 01:43 PM
Have you also tried it in a different browser?
With kind regards,
Ajay
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Avelane
First Poster
last edited
19/09/2025 02:16 PM
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Ajay-A
Community Manager
22/09/2025 08:22 AM
Do you have the opportunity to try it on a other device or clear the cookies of the browser?
With kind regards,
Ajay
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