‎evo 970 1TB | Samsung Community

R

Rimovanax

Explorer

last edited

2/02/2023 03:25 AM

how do I send my used 970 evo to Samsung under warranty. I lost the purchase receipt but it is well under the warranty period since manufactur date until now. The drive has only 158 TBW & I'd younger than 5 years. Since I got a lot of BSOD's that can be related to a faulty hard drive (non boot drive) I'll send it back, but how & where.

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Solution
M
MartijnK
MegaStar
last edited

5/05/2026 10:01 AM
If you have any questions about your SD or SSD, please call 088 909 0111 . First choose option 1 in the menu and then option 5, so that you can contact our service partner. You can reach them from Monday to Friday between 8:30 AM and 5:30 PM
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N
Neo001
Legend
last edited

2/02/2023 06:16 AM
Hi,

If you bought from Samsung webshop, then contact Samsung Support on WhatsApp and they can provide you the receipt.

https://www.samsung.com/nl/whatsapp/

If you bought it from a local store like BCC, Coolblue, etc., then approach them. Show them the payment details. May be they can pull out a receipt based on the payment details.
R
Rimovanax
Explorer
3/02/2023 10:00 PM
I've bought it I think from media markt but lost the receipt, I saw on samsung website l, if I bought it but didn't have the receipt they wil look at the production date. am I able to ask that question also on WhatsApp?
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N
Neo001
Legend
4/02/2023 08:12 AM
You can ask about warranty and repair conditions on WhatsApp. I would also suggest visiting Media Markt and check for thr possibility of generating a duplicate receipt. They can also advise you on the repair process.

Tip for next time: When you become a Media Markt club member, all your receipts are available online.
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M
MartijnK
MegaStar
6/02/2023 02:22 PM
If you have any questions about your SD or SSD, please call 088 909 0111 . First choose option 1 in the menu and then option 5, so that you can contact our service partner. You can reach them from Monday to Friday between 8:30 AM and 5:30 PM
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evo 970 1TB

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