Hi... First, reset the camera settings. Then clear the data and cache. (Settings >Apps> camera > Storage >clear data and clear cache) If not work, drop a comment. Will sort it out 😊
Reset settings in camera and see.if the problem is still there send a error report to Samsung. sending a error report to Samsung using 'error report' in support.to do that click support >scroll down>click error report>type your issue>upload some proof>click the icon one the right corner to send it .they will definitely help you.
Hey I had same issue,It happens after flash latest firmware released on SL on Samfw.com,So I flashed binary S3 to the phone and updated to the latest.Now works as fine.If u need any kind of help please send me a direct message.
If u find my comment as helpful please accept as the solution by clicking 3 dot menu.
I think that issue might be with its software. (bug)
I suggest you to Factory Reset your Galaxy device. But make sure to have all the backup files before performing it.
Use the steps below to perform Factory Reset on your Galaxy device. Go to Settings > General & Backup and reset > Factory data reset > Reset device > Tap Delete all.
If not, go to a nearby Samsung Service Center for assistance or send an error report via the Samsung Member App.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Selected Answer
Ranod_Lakshitha
★
10-25-2022 04:53 PM
in
If not work, drop a comment. Will sort it out 😊
Dihane_M
Expert Level 5
10-25-2022 04:15 PM
in
sending a error report to Samsung using 'error report' in support.to do that click support >scroll down>click error report>type your issue>upload some proof>click the icon one the right corner to send it .they will definitely help you.
SonalDeSoysa
Active Level 10
10-25-2022 04:55 PM
in
Sivajeyan
Active Level 2
10-25-2022 11:45 PM
in
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JustMay
Active Level 7
10-26-2022 03:39 AM
in
If u find my comment as helpful please accept as the solution by clicking 3 dot menu.
Thanks x.
Avishkasadamal
★
10-26-2022 06:17 AM
in
Sha_zan
Expert Level 2
10-27-2022 08:47 AM
in
I suggest you to Factory Reset your Galaxy device. But make sure to have all the backup files before performing it.
Use the steps below to perform Factory Reset on your Galaxy device.
Go to Settings > General & Backup and reset > Factory data reset > Reset device > Tap Delete all.
If not, go to a nearby Samsung Service Center for assistance or send an error report via the Samsung Member App.
Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.
Thanks... 👍
Sivajeyan
Active Level 2
10-27-2022 09:40 AM
in
I factory reset my device afterthat I face this problem.
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