title:

fingerprint problem

(Post creation time:  

11-22-2019 11:54 AM

)

311 Views

I

ISSATH

Active Level 2

last edited

 

11-22-2019 11:54 AM

 

in

 
When I received after November update on my Galaxy A50, fingerprint has not recognized.
What is the solution?
    • U

      UdeshikaWelivitigoda

      Active Level 5

      11-23-2019 02:19 AM

       

      in

       
      re register the finger print,

      0 likes

      I

      ISSATH

      Active Level 2

      11-23-2019 03:19 AM

       

      in

       
      I tried so many times.
      that can't up to 40%

      0 likes

    • U

      UdeshikaWelivitigoda

      Active Level 5

      11-23-2019 06:43 AM

       

      in

       
      clean the display or remove tampered glass,then try again,i had to remove tampered glass and reregister finger print,
    • U

      UdeshikaWelivitigoda

      Active Level 5

      11-23-2019 06:43 AM

       

      in

       
      may be their release bug fix update,

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