‎Problem with latest software update

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MichaKhoury

Active Level 1

last edited

09-30-2020 02:45 PM

in

Hello, yesterday i downloaded the latest software update for my phone note 10+ which was more than 1Gb. It seems that there's a problem with this update because my phone keeps doing small pulses of vibration on its own. Without me touching the phone or doing anything, while I'm just holding it, it keeps doing small vibration like 2 or 3 pulses consecutive than it stops than after a while it does the same thing. Did anyone face the same problem?and how did u solve it. I appreciate the help thank you.

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zikozuuz
Active Level 9
09-30-2020 03:19 PM

in

اخرى
yes you have to disable those gesture vibrations from the settings then sounds and vibrations then system sounds and vibrations then disable all newly added gestures vibration
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MichaKhoury
Active Level 1
09-30-2020 05:37 PM

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اخرى
i did that but it didn't work 😔
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Samsung_Expert
Moderator
10-1-2020 05:35 AM

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Dear valued customer

Thank you for contacting Samsung Levant

we apologize for the inconvenience that you are facing

kindly note that we need you to send us an error report using Samsung members app

plus may we know if you referred to any service centers
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MichaKhoury
Active Level 1
10-1-2020 08:08 AM

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please can you tell me how can i do that?
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MichaKhoury
Active Level 1
10-1-2020 08:20 AM

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اخرى
it seems that the problem was with the edge panel because after i disabled it, the pulses of vibrations stopped. it seems that the new software update made a prob with the edge panel how can it be fixed?? i use it a lot
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Problem with latest software update

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