title:
new software update
(Post creation time:
11-1-2020 12:44 م
)
488 المشاهدات
S
Sbeinati
Active Level 3
Guys am facing a big issue after latest software update yesterday, anyone calling me are not hearing my voice, this is an urgent issue which have to be fixed directly.
#Samsung
#Samsung_Levant
محتوى ذو صلة
A6 plus any new software update ?
في اخرى 08-24-2018 06:45 م
Software update (A54)
في جالاكسى A 03-20-2024 04:48 م
software update app on A53
في جالاكسى A 04-8-2024 07:59 ص
new update
في إرشادات المجتمع 05-16-2020 08:25 م
software update
في جالاكسى S 06-6-2017 06:19 م
Samsung_Expert
Moderator
11-1-2020 08:15 م
in
Dear valued customer
Thank you for contacting Samsung Levant support
may we know if you tried to reset your phone to factory settings
if yes then kindly refer to the nearest authorized service center in your country to check your phone by a Samsung technician
Samsung_Expert
Moderator
11-2-2020 07:52 ص
in
before doing a factory reset kindly try the following please
1. go to settings > device care > memory > scan now
2. uninstall any app that you have recently downloaded on your phone
3. go to settings > general management > reset > reset settings ""it will only reset the settings without deleting any data ""
4. try to restart your phone
if that did not work then you can either reset your phone to factory settings or try to refer to the nearest authorized service center in your country
Sbeinati
Active Level 3
11-2-2020 07:43 م
in
I tried rest the settings as you mentioned and I worked .
thank you very much for the help
Samsung_Expert
Moderator
11-2-2020 08:00 م
in
its such a pleasure that it did work for you
as we are right here to deliver the best services to our customers