‎note 9 having display problems | Samsung Members Community

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vassipra

Active Level 1

last edited

04-21-2020 09:02 AM

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I'm using note 9 ...After march update phone got display brightness problem...Also colour fading with some lines visible....

Any solution for this problem

AU
Anonymous User
Beginner Level 1
04-21-2020 09:03 AM

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Tech Talk
we can just report to Samsung.
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vassipra
Active Level 1
04-21-2020 09:08 AM

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Tech Talk
so many of customer having this problem
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Mani18
Beginner Level 2
04-21-2020 10:51 AM

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Tech Talk
yes it's the Sam issue for S9 Plus as well
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NITHINJAMI
Active Level 6
04-22-2020 09:05 AM

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Tech Talk
better if you do some INTERACTIVE CHECKS in the device using Samsung members application
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vassipra
Active Level 1
04-22-2020 09:17 AM

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Tech Talk
ok ... thank you sir
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Samsung_Support4
Moderator
04-28-2020 08:35 AM

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Tech Talk
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned step to resolve the issue:

1. Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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V
vassipra
Active Level 1
04-28-2020 09:27 AM

in

Tech Talk
thanks for your kind support....i will do as per your suggestion...
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