title:

internet connection issue F41

(Post creation time:  

10-28-2020 04:02 AM

)

12492 Views

K

kumarchoudhari

Active Level 3

last edited

 

10-28-2020 04:02 AM

 

in

 
my new Samsung F41 have internet connection issue everyday I have to restart my phone, For internet I have to sit out of my housebut my old phones oppo and vivo were not having such problems they wre working properly 
    • T

      Tan98

      Active Level 9

      10-28-2020 04:05 AM

       

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      exynos 9611

      0 likes

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      Ehsank

      Expert Level 5

      10-28-2020 06:35 AM

       

      in

       
      do one thing and lets see

      go to settings >general Management >reset>reset network and reset settings

      0 likes

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      PintuF41

      Active Level 4

      10-28-2020 08:21 AM

       

      in

       
      same for me...4g to 2g every time...Did all tricks but not worked....everytime I am enabling flight mode for this in f41..Very bad ...Samsung should fix this through OTA asap
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      po10

      Beginner Level 4

      03-18-2021 08:48 AM

       

      in

       
      same here comes 2g every 15 to 20 min from 4g to 2g and every time I loose online games and lost money
      J

      John1123

      Active Level 3

      05-4-2021 02:36 AM

       

      in

       

      I am facing the same problem in M21. After new update dual Sim 4g is not working properly. One of the Sim network (Airtel) keeps changing from 4g to 2g . It works fine with one Sim turned off but as soon soon as I turn on both the Sim in 4G mode one of the them start converting to 2G mode automatically even. This is really pathetic.

      0 likes

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      VinothF41

      Beginner Level 4

      09-24-2021 06:02 PM

       

      in

       
      I have exact same problem.. is there any solution??

      0 likes

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      chinmay1991

      Beginner Level 2

      10-28-2020 03:13 PM

       

      in

       
      my new Samsung f41 has internet connection issues everyday I have to either restart or switch to Aeroplane mode to get the Internet working how to fix this problem please help me this is not good Samsung not worth for money please help
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      Saneeshazeez

      Beginner Level 2

      11-1-2020 09:09 AM

       

      in

       

      My samsung F 41 same issue, earlier i was using vivo and oppo there were no issues, i buyed this samsung f41 one weak before, regularly not getting Internet signal, i have restart every times, what to do, i am fed up of this Samsung f41,please solve this, other wise you will loose many customers 

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      banny123

      Beginner Level 2

      11-2-2020 03:40 AM

       

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      i am also facing internet connection isse on f41
      its very bad experience with samsung mobile

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      Har335h

      Active Level 1

      11-2-2020 12:50 PM

       

      in

       
      i have to sit 3 meters within my router range to get enough signal and still it takes ½-1 min to connect, at times it doesn't detect network available and if it did find one still won't connect to it( other phones i were able to connect from more than 10 meters distance nothing wrong with my router ). i'm i the only one facing this issue or anyone faced it ? please help

      0 likes

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      kumarchoudhari

      Active Level 3

      11-2-2020 01:07 PM

       

      in

       
      Really it takes lot's of time to connect to Wi-Fi and sometimes it doesn't detect the Wi-Fi .I am also facing such issues.

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    • CM

      cs-member13

      Expert Level 4

      11-2-2020 02:53 PM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!

       

      To resolve "internet" issue please follow below given steps:

      1) Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

      2) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)

       

      If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
      Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

       

      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

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      lathikaa

      Beginner Level 2

      11-12-2020 04:47 AM

       

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      how to take device log??

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      D

      dhakan

      Active Level 1

      01-19-2021 07:28 AM

       

      in

       

      Samsung F41, The internet speed is very Slow, same SIM works fine in VIVO. SUCH A WASTAGE OF MONEY IN F41

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      hakkum

      Beginner Level 2

      03-30-2021 07:58 AM

       

      in

       
      same here

      0 likes

    • S

      Samsung_jBrtgud

      Beginner Level 2

      11-4-2020 12:36 PM

       

      in

       

      Hello Samsung Team, 

       

      Internet in my Samsung f41 is dropping very frequently. I used redmi note 4 which is 3 year old mobile even now it doesn't has that connection drop problem like your mobiles.

       

      Its very shame on samsung to release a bug phone to market. The worst thing is like Even after knowing the problem you are jot bothered to fix the problem. Buying Samsung mobile is the worst decision I had made.

      Next time it's better to go for other mobiles.

       

      Fix the issue ASAP and send an OTA UPDATE.

      K

      kumarchoudhari

      Active Level 3

      11-4-2020 01:16 PM

       

      in

       
      This is my first and last mobile phone of Samsung

      0 likes

      A

      ashu9988

      Beginner Level 2

      05-17-2021 03:18 AM

       

      in

       
      Same here and I will never suggest anyone to buy phone of Samsung

      0 likes

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