title:
camera focus
(Post creation time:
01-9-2021 09:39 AM
)
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PrateekPriyadarshy
Expert Level 4
01-9-2021 11:54 AM
in
Thank you
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Anne26
Active Level 1
01-9-2021 11:59 AM
in
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PrateekPriyadarshy
Expert Level 4
01-9-2021 12:05 PM
in
And about January update. I don't think so cause recently we received update from December and Also android update. Let's see what happens.
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cs-member13
Expert Level 4
01-12-2021 03:13 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Camera" issue please follow below given steps:
1. Reset the camera settings:- Tap on Camera > Settings > Reset settings > Tap on Reset.
2. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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