‎WIFI CONNECTIVITY ISSUE | Samsung Members Community

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TadsM31s

Active Level 1

last edited

03-8-2021 01:18 PM

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WIFI CONNECTIVITY ISSUE IN M31s , this same problem is faced by many other M31 & M31s users.

1.Doesn't run even when the network strength is good ,

2. Other Samsung devices are connected but the problem is with M31s and M31.

These both have the poorest wifi catching capability.

Highly DISAPPOINTED with this issue.

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Ehsank
Expert Level 5
03-8-2021 03:43 PM

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Tech Talk
To resolve WIFI connectivity concern, kindly follow below steps:

1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Reset network settings >Settings>General Management>Reset >Reset network settings)
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Ehsank
Expert Level 5
03-8-2021 04:35 PM

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Tech Talk
but as a user side that is the way to resolve if possible do visit service centre
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TadsM31s
Active Level 1
03-8-2021 04:39 PM

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Tech Talk
yaa i will,
Thanks for ur kind help.🙂😊
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Ehsank
Expert Level 5
03-8-2021 04:48 PM

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Tech Talk
👍😊
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Samsung_Support1
Moderator
03-12-2021 05:43 PM

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Tech Talk
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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