title:
Wifi connectivity issue
(Post creation time:
07-7-2022 08:13 PM
)
263 Views
S
Shreyansh05
Beginner Level 2
After the update of Android 12 I found there is a connectivity issue over wifi as the wifi is connected then it will loose the signal randomly & also the range is affected.....this issue wasn't there before the update! Model M31S & M30S
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cs_member8
Moderator
07-22-2022 12:42 PM
in
Dear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Follow the below steps to perform a settings reset:
1 From the front screen choose Apps.
2 Choose Settings.
3 Choose Backup and reset.
4 Choose Reset settings.
5 Select RESET SETTINGS.
6 Select RESET.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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