‎Samsung Notes issue | Samsung Members Community

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KM2015

Active Level 1

last edited

04-23-2021 04:54 AM

in

Last night I upgraded my phone and now Samsung Notes constantly crashes when I try to open one of my Notes or create a new one. Anyone else having issues with this upgrade?

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OptimusPrime108
Expert Level 5
04-23-2021 05:20 AM

in

Tech Talk
No.
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Kevinnough
Active Level 3
04-23-2021 05:24 AM

in

Tech Talk
Restart your phone again.
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KM2015
Active Level 1
04-23-2021 05:30 AM

in

Tech Talk
I did again and still not working
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OptimusPrime108
Expert Level 5
04-23-2021 05:32 AM

in

Tech Talk
Clear cache and data of Samsung notes app.
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OptimusPrime108
Expert Level 5
04-23-2021 06:54 AM

in

Tech Talk
Absolutely not. But always, do a backup to Samsung cloud if you are fearful.
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KM2015
Active Level 1
04-23-2021 07:22 AM

in

Tech Talk
i discovered I just needed to update Samsung Notes to latest version! works now. thank you so much for your help and fast response.
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OptimusPrime108
Expert Level 5
04-23-2021 07:24 AM

in

Tech Talk
Hey, no problem. Glad it worked.

title:

Samsung Notes issue

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