title:

Network problem in galaxy M31

(Post creation time:  

07-8-2020 02:11 PM

)

468 Views

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nishchith767

Beginner Level 2

last edited

 

07-8-2020 02:11 PM

 

in

 

Dear sir/madam I bought Samsung Galaxy M31 from amazon 5 days ago and I'm facing network issue even I'm in good network coverage area please fix this problem 

Thank you

    • J

      Jasmeet17

      Active Level 6

      07-8-2020 03:09 PM

       

      in

       
      in case you find a problem with your mobile exchange it on Amazon before the exchange window closes

      0 likes

    • S

      07-10-2020 12:12 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!


      Please perform the below mentioned steps to resolve the issue:

       

      1. Check network operator settings
      Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

      Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

       

      For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

    • I

      Indira10

      Active Level 2

      11-16-2021 01:21 AM

       

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      0 likes