title:
apps not working
(Post creation time:
05-3-2020 05:36 AM
)
161 Views
A
alcologist
Active Level 6
Its strange but twitter and its client apps have suddenly stopped working on my tab s5e. What could be the problem?
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indiantrueindian
★★
05-3-2020 06:00 AM
in
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cs_member10
Moderator
05-8-2020 08:58 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
You may need to try clearing the app cache and data within your Settings to resolve this issue:
>>>Launch your settings>apps>crashing app>storage>touch clear cache &clear data.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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