title:

Split screen issue

(Post creation time:  

11-21-2025 07:57 PM

)

299 Views

C

Chaiyeluri

Beginner Level 2

last edited

 

11-21-2025 07:57 PM

 

in

 
Im unable enter into split screen mode using swipe gestures on my S9+ tab . I tried everything including factory reset but the issue still persists. Is there anyone facing the same issue? Please let me know 
    • G

      goodthings

      Expert Level 5

      11-22-2025 03:32 AM

       

      in

       
      Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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    • G

      goodthings

      Expert Level 5

      11-22-2025 03:32 AM

       

      in

       
      You're welcome to here.

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    • C

      cs_member8

      Moderator

      11-22-2025 12:00 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

      Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

      Split view screen- Two apps are better than one, and Split Screen View or Multi Window is better than constantly switching between apps. This feature lets you alternate between apps, adjust the size of the display, and copy information from one app to the other.

      ▶ How to use Split view screen:
      Step1:From the home screen tap on Recent button.
      Step2:Tap on App icon you would like to view in Split Screen View.
      Step3: Select Open in split screen view.
      Step4:Tap on a secondary app window to view in Split screen view.
      Step5: Apps has been opened in split view.

      ▶ How to adjust Window size:

      Step1: From the home screen tap on Recent button.
      Step2: Tap on App icon you would like to view in Split Screen View.
      Step3: Select Open in split screen view.
      Step4: Tap on a secondary app window to view in Split screen view.
      Step5: To adjust the window size of the Split Screen, simply hold down the blue horizontal line and drag up or down accordingly. Note: For this example, drag up to maximize the window size.
      Step6: Window size has been maximized.

      ▶ How to close Split view screen:

      Step1: From the home screen tap on Recent button.
      Step2: Tap on App icon you would like to view in Split Screen View.
      Step3: Select Open in split screen view.
      Step4: Tap on a secondary app window to view in Split screen view.
      Step5: To close Split screen view, tap on home button.
      Step6: Tap on Close icon to close Split screen view.
      Step7: Split view screen has been closed.

      If the issue still persists and Google version issue, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

      Warm Regards,
      Samsung Customer Support

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