title:
Split Screen Issue
(Post creation time:
12-22-2020 09:50 AM
)
546 Views
J
Junaid1415
Active Level 2
In split screen mode if the lower app is closed by extending the split line down to the bottom, the system becomes unresponsive.
0 likes
Related Content
Split screen issue
. Tablets 11-21-2025 07:57 PM
Split screen issue
. Others 06-1-2021 03:27 AM
Split screen issue
. Galaxy M 12-6-2022 09:47 AM
Split screen
. Galaxy A 09-6-2023 06:16 AM
split screen
. Galaxy J 09-13-2017 06:24 PM
Ehsank
Expert Level 5
12-22-2020 09:57 AM
in
Junaid1415
Active Level 2
12-22-2020 10:04 AM
in
0 likes
Ehsank
Expert Level 5
12-22-2020 11:16 AM
in
cs-member13
Expert Level 4
12-24-2020 01:07 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "device lagging issue" kindly follow the given below step:
>>Check device cache: Settings>Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
Please visit this mentioned link for more information: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes