title:

I lost this secure Folder automatically from my phone

(Post creation time:  

09-9-2020 05:35 PM

)

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danjuplepcha

Active Level 10

last edited

 

09-9-2020 05:35 PM

 

in

 
Hello everyone 
Good evening I lost my #secure Folder from my phone so how do I get it back. I tried many ways to recover but can't I did back up go to the Biometric security system can't see #secure Folder I lost my files photos all. 
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      Sidhabhi

      ★★

      09-9-2020 05:54 PM

       

      in

       
      So, you bought your device using Samsung Finance+, if so, then you have to wait till emi gets completed(one of the clause of sf+)..and once it is done, it will automatically get enabled..
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      danjuplepcha

      Active Level 10

      09-9-2020 06:11 PM

       

      in

       
      yes right but I asked the customer service they told me maybe software problems so visit to service center. anyway thanks for your advice and comments.👌👍
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      Anonymous User

      Beginner Level 1

      09-9-2020 05:57 PM

       

      in

       
      if you purchased your device from Samsung finance then this is the procedure only for sf+ security ...after completing all emi payments it will be unlocked 🔓otherwise not
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      danjuplepcha

      Active Level 10

      09-9-2020 06:14 PM

       

      in

       
      thank you

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      Anonymous User

      Beginner Level 1

      09-9-2020 06:18 PM

       

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      sir if you think we helped you then please accept our comments as solution by clicking 3 dots on our comments 👍🙂

      This comment was created from this

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      Anonymous User

      Beginner Level 1

      09-9-2020 06:40 PM

       

      in

       
      Sir.. It is definitely because of finance you lost secure folder. How did you contacted customer service? In WhatsApp or call? Next time do mention this that you took mobile from finance.. They will say the same.
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      danjuplepcha

      Active Level 10

      09-9-2020 06:46 PM

       

      in

       
      Ok thank you. I will ask to shop dealer about this matter.
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      danjuplepcha

      Active Level 10

      09-9-2020 06:13 PM

       

      in

       
      Ok thank you for your comment n support. let me ask again the customer service.
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      Anonymous User

      Beginner Level 1

      09-9-2020 06:18 PM

       

      in

       
      sir if you think we helped you then please accept our comments as solution by clicking 3 dots on our comments 👍🙂
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      danjuplepcha

      Active Level 10

      09-12-2020 10:41 AM

       

      in

       
      I contacted with my customers service they told to go service center

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