title:

wifi connection problem

(Post creation time:  

01-19-2021 12:34 PM

)

392 Views

V

vishaaaal

Beginner Level 2

last edited

 

01-19-2021 12:34 PM

 

in

 
Hello sir, I have Samsung M31s mobile. When I would connect wifi in this mobile wifi is working very slow and connectivity (like connect or disconnect) problem. My phone setting show the wifi Router is not connected with internet but wifi router is connected with internet. The problem is always in my mobile when I connect wifi in my phone. Give me a solution of this problem
    • E

      Ehsank

      Expert Level 5

      01-19-2021 12:35 PM

       

      in

       
      go to settings >general Management >reset>reset network and reset settings restart your device then observe

      0 likes

      V

      vishaaaal

      Beginner Level 2

      01-19-2021 12:48 PM

       

      in

       
      I will do but no solution
      E

      Ehsank

      Expert Level 5

      01-19-2021 12:52 PM

       

      in

       
      try these

      1. Forget all WIFI devices which were connected earlier.
      Again turn on WIFI> Scan> and try to connect.

      if still you are facing, then better way is to visit service centre

      0 likes

    • S

      01-20-2021 04:21 PM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!


      Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

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