title:
wifi connection problem
(Post creation time:
09-26-2020 08:21 PM
)
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Ehsank
Expert Level 5
09-26-2020 08:50 PM
in
Again turn on WIFI> Scan> and try to connect.
2. Or click on "add network "and try to add manually.
If after all settings if won't work then
3. Reset network settings (Scroll down notification panel >Settings>General Management>Reset >Reset network settings)
Ehsank
Expert Level 5
09-26-2020 08:51 PM
in
Alim57
Active Level 1
09-27-2020 04:48 AM
in
Any other solution?
please help me brother.
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Ehsank
Expert Level 5
09-27-2020 05:43 AM
in
by the way you tried all 3 option?
cs-member13
Expert Level 4
09-28-2020 12:44 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve Wi-Fi issue kindly follow below given step:-
- Forget the Network:-
Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for contacting Samsung.
Warm Regards,
Samsung Customer Support
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yameeyam94
Beginner Level 2
05-5-2025 04:32 PM
in
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yameeyam94
Beginner Level 2
05-5-2025 04:37 PM
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yameeyam94
Beginner Level 2
05-6-2025 05:38 AM
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