title:
having issue in smart alert
(Post creation time:
11-2-2020 01:25 PM
)
274 Views
AU
Anonymous User
Beginner Level 1
From last couple of days I am facing an issue with smart alert in my galaxy s10 plus.
As it is not working..
Kindly suggest me what to do?
0 likes
Related Content
smart alert
. Galaxy S 04-18-2018 04:21 AM
Smart alert
. Galaxy Gallery 10-28-2019 06:43 AM
Smart Alert
. Others 07-8-2019 11:27 AM
How to use Smart Alert features in Samsung mobile🔥
. Galaxy J 12-3-2019 12:34 PM
samsung j2 2018 : how to enable smart alert
. Galaxy J 03-18-2020 06:00 AM
Anonymous User
Beginner Level 1
11-2-2020 06:36 PM
in
0 likes
Anonymous User
Beginner Level 1
11-2-2020 06:40 PM
in
0 likes
cs-member13
Expert Level 4
11-3-2020 04:42 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the issue please follow below given steps:-
1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode restart the device.
2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
How to reset:- Settings > General management > Reset.
If the issue still persist, kindly register your concern in Samsung Members app along with short video, screenshot and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes
cs-member13
Expert Level 4
11-3-2020 04:44 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes
cs-member13
Expert Level 4
11-3-2020 04:45 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes