title:
face detection is not working properly
(Post creation time:
08-17-2020 11:13 AM
)
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Anonymous User
Beginner Level 1
08-17-2020 11:16 AM
in
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DEEPRCUS
Beginner Level 2
08-17-2020 11:21 AM
in
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Ehsank
Expert Level 5
08-17-2020 11:39 AM
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Samsung_Support5
Moderator
08-19-2020 02:35 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* To improve recognition performance, re-register your facelock.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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DEEPRCUS
Beginner Level 2
08-19-2020 03:33 PM
in
If it is not working from day one then there is no option that Samaung has to replace handset to keep its credibility.
Device purchased on 6th Aug issue reported with 2 to 3 days.
Samsung recomed me to go to service center is this correct approach.
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