face detection not working

Is Camera is access to take photo. If yes.
Then please delete old face data and register face.
Process:-
Go to setting--> Biometric and Security-->Face recognition--> Remove Face data(here u have to give password/PIN)/ OR Alternative look(It is for 2nd Face data)

please remove face data and register your face again and clean your front camera

@sandipkcrj it is

Hi there,

 

Please perform the following steps to resolve the issue-

1- Kindly delete all registered face lock and re-register a new face lock.

2- Ensure that you are in a well-lit area and that the camera lens is clean while registering.
3- Ensure your image is not blurry for better match results.

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members