Samsung Members Community

title:

Secure folder issue

(Post creation time:  

01-11-2022 07:59 PM

)

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ssj1121

Beginner Level 2

last edited

 

01-11-2022 07:59 PM

 

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Hi, can someone help me with this issue that i am facing. My photos disappear when i transfer it to secure folder after sometime.  Does anyone have exact solution for it.
    • CM

      cs-member13

      Expert Level 4

      01-19-2022 04:09 PM

       

      in

       
      Others

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

      Note. please attach the error log file within 15 minutes of the error occurring.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

      0 likes

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