title:

Network problem

(Post creation time:  

10-23-2020 08:00 AM

)

153 Views

A

Ashraful66

Beginner Level 4

last edited

 

10-23-2020 08:00 AM

 

in

 
M21 are really Network problem please tell me how solve the Network problem 
    • E

      Ehsank

      Expert Level 5

      10-23-2020 08:23 AM

       

      in

       
      from your side you can only do is reset network
      go to settings >general Management >reset>reset network
    • CM

      cs-member13

      Expert Level 4

      10-31-2020 07:40 AM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!

       

      To resolve "network" issue kindly follow the given below steps:

      1. Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)

      2. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

       

      If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
      Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


      Thank you for writing to Samsung.


      Warm Regards,
      Samsung Customer Support

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