title:

Network problem

(Post creation time:  

10-19-2026 08:18 PM

)

119 Views

A

ankitvijay

Beginner Level 4

last edited

 

10-19-2026 08:18 PM

 

in

 
Network problem for calling 
5G network 

    • F

      Firoz077

      Active Level 4

      10-19-2026 09:14 PM

       

      in

       
      Please check your SIM Network and Telecom operators

      0 likes

    • S

      shivamtayal

      Active Level 2

      10-20-2026 06:36 AM

       

      in

       
      Facing same

      0 likes

    • C

      cs_member10

      Moderator

      10-20-2026 12:43 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your concern, we would request you to kindly perform the following steps to resolve your issue.

      ● Kindly check the device in different locations/network coverage areas.

      ● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

      ● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

      ● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

      ● Kindly try to contact the service provider once.

      ● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

      ● You can reset your device by following the steps from the below link.
      https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

      In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

      Warm Regards,
      Samsung Customer Support

      0 likes

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