title:
secure folder restore issue
(Post creation time:
03-18-2020 05:48 AM
)
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S
shekharhimanshu
Beginner Level 2
Unable to restore samsung secure folder data on my new s20+.
It shows records entry of my last mobile note8 and downloads the entire 779MBs but don't restore in the phone.
Its the 6th time it has happened but unable to resolve
Thanks in advance if anyone can help
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ѵօϲɑӀ4ӀօϲɑӀ
★★
03-18-2020 06:14 AM
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ѵօϲɑӀ4ӀօϲɑӀ
★★
03-18-2020 06:15 AM
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shekharhimanshu
Beginner Level 2
03-18-2020 06:44 AM
in
Dear Samsung, kindly relieve us.
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Emmanuel_J12
Moderator
03-19-2020 08:01 AM
in
Hi Shekharhimanshu, please turn out to the feedback section for help.
Kindly follow the steps as below to report an error on the feedback section.
Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of symptom and attach the system log data (click checkbox)
*When you abstract the log file. Please check off the pop-up message: log file delivered
You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...
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