title:

s8 network issue

(Post creation time:  

10-2-2018 11:09 AM

)

317 Views

U

umi

Active Level 7

last edited

 

10-2-2018 11:09 AM

 

in

 
My Samsung Galaxy S8 Plus randomly loses network like if I call someone the call doesn't connect and if someone calls me same thing happens to them whenever I from this problem I turn on and off airplane mode or switch off and on then the problem get sorted
    • P

      pranit19

      Active Level 4

      10-6-2018 05:24 AM

       

      in

       
      I am facing this problem too... on jio volte network

      0 likes

    • U

      umi

      Active Level 7

      10-6-2018 06:41 AM

       

      in

       
      same here net remains onn but calls do not connect

      0 likes

    • A

      admin_

      Expert Level 5

      10-6-2018 10:55 AM

       

      in

       
      Thank you for reaching out to the Samsung community! Let me recommend some steps to further isolate and determine what you are experiencing. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
      1) Ensure that network frequency of your device should be selected on Auto-mode.
      Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
      2) Search for the Network Manually by the steps as mentioned:
      Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
      3) You may check by exchanging the SIM in SIM slots.
      4) Insert different SIM card in your mobile and check if the issue is resolved or not.
      If still issue persists then we would suggest you to once contact with your service provider.

      Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

      0 likes

    • U

      umi

      Active Level 7

      10-7-2018 05:51 AM

       

      in

       
      no i did everythg but problem remains as it is

      0 likes

    • R

      raj11

      Active Level 1

      10-7-2018 05:13 PM

       

      in

       
      i am also facing the same problem

      0 likes

    • L

      lovishb

      Beginner Level 2

      10-16-2018 06:49 PM

       

      in

       
      same issue in my s8 with jio sim

      0 likes

    • P

      pranit19

      Active Level 4

      10-29-2018 03:54 AM

       

      in

       
      dose anyone able to solve this problem?

      0 likes

    • U

      umi

      Active Level 7

      10-29-2018 04:11 AM

       

      in

       
      i guess jio has this problem

      0 likes

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