i have noticed. The problem is not with the update as I installed it 10 days ago, the phone was all okay. Jio is being a pain in the ass for 2 to 3 days. Getting a full network but still calls don't get connected until I turn ON and OFF the Flight mode.
Thank you for reaching out to the Samsung community! Let me recommend some steps to further isolate and determine what you are experiencing. We would like to suggest you kindly follow the below mentioned steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode. Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE). 2) Search for the Network Manually by the steps as mentioned: Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search. 3) You may check by exchanging the SIM in SIM slots. 4) Insert different SIM card in your mobile and check if the issue is resolved or not. If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
MiraclePanda
Expert Level 2
10-1-2018 06:18 AM
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syedbilal
Active Level 4
10-1-2018 06:46 AM
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syedbilal
Active Level 4
10-1-2018 06:46 AM
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GeekGuy
Active Level 7
10-1-2018 03:47 PM
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The problem is not with the update as I installed it 10 days ago, the phone was all okay.
Jio is being a pain in the ass for 2 to 3 days. Getting a full network but still calls don't get connected until I turn ON and OFF the Flight mode.
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kpu
Active Level 7
10-1-2018 05:34 PM
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umi
Active Level 7
10-2-2018 03:07 AM
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admin_
Expert Level 5
10-4-2018 12:03 PM
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1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually by the steps as mentioned:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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