title:
s20+ smartview problem
(Post creation time:
12-16-2020 09:04 PM
)
277 Views
Hi after updating my phone to 1 december 2020 security patch. My smart speaker is not getting listed in the list to casting devices available under smartview tab. Because of wgich i am not able to cast audio to the speaker. Can anyone help or relate to the problem.
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cs-member13
Expert Level 4
12-18-2020 04:19 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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