‎overheating | Samsung Members Community

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Tinku92

Active Level 1

last edited

05-24-2020 04:59 PM

in

My s9 plus overheating problem during vedio call

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Ashish21031984
Beginner Level 2
05-24-2020 05:28 PM

in

Galaxy S
same problem with Galaxy Note
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Keshav21
Active Level 6
05-24-2020 05:30 PM

in

Galaxy S
Happens in my S10 also...to some extent
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Jiyodilse
Active Level 10
05-24-2020 06:48 PM

in

Galaxy S
heating problem is normal now in summer days due to hot atmosphere it occure

🤙🤙🤙
For heating related issue you should follow my stuff ..may be it will surely help you...

https://r2.community.samsung.com/t5/Galaxy-M/Overheating/td-p/3994707
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cs_member10
Moderator
05-27-2020 02:08 PM

in

Galaxy S
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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