title:
overheating
(Post creation time:
10-25-2020 02:14 AM
)
249 Views
Brought samsung m21 overheating is predominat even if u use whts app instagram the phone wil get heat lot of features not able to use wit overheating dnt buy samsung brand samsung #failss make me to lose confidencee and trust over samsung brand
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Prashantbgh
Expert Level 1
10-25-2020 03:52 AM
in
cs-member13
Expert Level 4
10-31-2020 03:37 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "Overheating" issue please follow the below given step:
>>Close background running apps.
Follow the link for more details: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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