title:
Wifi Connectivity Problem
(Post creation time:
09-10-2020 10:15 AM
)
407 Views
A
AnantSaklecha
Active Level 3
Is anyone facing problem with wifi connectivity in galaxy s10.
Wifi stays connected but internet connectivity keeps going on and off.
Not facing any issue in other devices connected to same Wifi.
0 likes
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DarshanChatterjee
Expert Level 5
09-10-2020 10:21 AM
in
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AnantSaklecha
Active Level 3
09-10-2020 11:01 AM
in
Still using 2.1 UI.
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cs-member13
Expert Level 4
09-11-2020 01:44 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve Wi-Fi issue kindly follow below given step:-
- Forget the Network:-
Go to apps screen > Settings > Connections > Wi-Fi > Wi-Fi network > Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question), along with the screenshot and videos.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for contacting Samsung.
Warm Regards,
Samsung Customer Support
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VishnuVasu
Beginner Level 2
10-11-2020 06:06 PM
in
0 likes
AnantSaklecha
Active Level 3
10-12-2020 03:04 AM
in
0 likes