As per your concern, we want to inform you that According to Google’s policy of the latest Android U OS (One UI 6. x) SW version, when using Family Link, there exists a method to bypass device restrictions using the Secure Folder on the phones logged in with children's Samsung accounts. Therefore, creating(installing) a Secure Folder has been restricted.
This behaviour follows Google’s policy set for the Family Link feature and is considered a normal operation. So, if you would like to use the Secure Folder, please log in with your own Samsung account instead of a child account.
Affected to: All models installed with Android U OS (One UI 6.0) or later version.
Selected Answer
Oldy4756
Active Level 10
08-7-2024 05:36 AM
in
Device admin apps
Sensors off(if you have enabled it before from developer option)
(ROOTED)If knox is tripped then you can't use it
Poongavanam
Active Level 4
06-10-2025 05:07 PM
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Selected Answer
cs_member10
Moderator
08-10-2024 10:08 AM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that According to Google’s policy of the latest Android U OS (One UI 6. x) SW version, when using Family Link, there exists a method to bypass device restrictions using the Secure Folder on the phones logged in with children's Samsung accounts. Therefore, creating(installing) a Secure Folder has been restricted.
This behaviour follows Google’s policy set for the Family Link feature and is considered a normal operation. So, if you would like to use the Secure Folder, please log in with your own Samsung account instead of a child account.
Affected to: All models installed with Android U OS (One UI 6.0) or later version.
Warm Regards,
Samsung Customer Support
Poongavanam
Active Level 4
06-10-2025 05:07 PM
in
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Saikjm
Beginner Level 2
06-10-2025 05:43 AM
in