title:
Secure Folder Bug OneUi 8
(Post creation time:
09-28-2025 05:56 PM
)
474 Views
1. Even after hiding the Secure Folder from the apps menu, if the folder is closed and opened it adds itself automatically in the apps screen.
2. Secure Folder finger print unlock doesn't work if it was open from quick panel. It allows only pin unlock.
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Anonymous User
Beginner Level 1
09-28-2025 05:59 PM
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2025sam
Active Level 3
09-28-2025 06:00 PM
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Anonymous User
Beginner Level 1
09-28-2025 06:10 PM
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2025sam
Active Level 3
09-28-2025 06:12 PM
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goodthings
Expert Level 5
09-29-2025 03:13 AM
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goodthings
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09-29-2025 03:13 AM
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cs_member10
Moderator
09-29-2025 04:13 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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2025sam
Active Level 3
09-29-2025 04:58 AM
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