Scam detection feature and notification highlight features not available in S24 Ultra and S24 series why? Please add all features & AI features in S24 series as soon as possible.
Software Version Dependency: Samsung’s native AI-powered real-time Scam Detection / Voice Phishing Alert is tied to newer One UI (One UI 8 / 8.5 builds). Devices running older One UI software only have standard Smart Call / Spam Protection
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application >> tap on Support >> tap on Send feedback >> Tap on Send icon >> select the appropriate category y >> type your query and tap on send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Simplylovely3_3
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AmarendraK
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Rahuletc
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AmarendraK
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cs_member10
Moderator
10-14-2026 05:20 AM
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Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application >> tap on Support >> tap on Send feedback >> Tap on Send icon >> select the appropriate category y >> type your query and tap on send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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