title:
Samsung notes App
(Post creation time:
05-24-2026 01:33 PM
)
85 Views
P
Partapsbimrah
Active Level 4
The Samsung Notes app scans documents but does not convert them into PDFs. I attempted to use One UI 8.5 for scanning, but it didn’t work properly. It's not working like an iPhone Notes app.
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cs_member10
Moderator
05-25-2026 09:49 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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