j7 prime samsung notes App

Question

j7 prime samsung notes App Recently updated.But App opens Very Slow.Do the personal notes fingerprints lock arranged.But opens fingerprint lock very slow.updated before app is Accessed very fast,Please Slove this problem.

admin_ · Answer

Thank you for sharing your concern. We would like to provide you few trouble shooting steps for the same:
1) Request you to kindly Go to the device setting>> Application manager>>Reset app preferences.
2) Kindly check your device on Safe mode.
3) Take a data backup via Smart switch application and reset the device.
If still the issue persist then kindly send share device log files using error report option via Samsung member application i.e. Samsung member app> feedback>question /error > attach log file. Be sure to hit ♡ when you find an answer that works for you.

title:

j7 prime samsung notes App

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